Do you provide a complete hiring solution, including registration, as at other agencies in Hong Kong?

Yes, we do. From the first time you ask our team about finding your family a new helper through her registration, organisation of her contract and beyond - we will stay in touch with you throughout her first, 2-year contract.

How long might it take to find a suitable helper?

Our record is less than one day. Some people take longer. Our model means that with each passing week, placing a helper with references becomes a little easier.

How can you possibly charge so little?

We keep costs down by managing information and communications using software. This website is only a tiny part of the overall HelperFirst picture! We are determined to offer better value than the rest of the market. If you can find an equivalent service for a lower fee, we will refund the difference.

Why don't you offer monthly subscriptions?

We think these are a honey-trap for repeat payments and that the section of the industry offering these is not acting in the customer's interests - either the helper or her new employer.

Do I have to pay up-front?

No. When we begin sharing IP like phone numbers or organising interviews, you become our customer - that's 'the point of no return' (you can't give a phone number back!).

Do you charge Helpers anything?

Never. We help them find you for free.

Can you find helpers from overseas?

Yes. Get in touch by speaking to the team. We are online now. Can you check out the work histories and references of helpers we meet online. We check everyone's references and work histories. We only send candidates who completed our pre-interview process satisfactorily. We always tell you if a helper you want to speak to has fully documented her application or not.

Can you provide drivers, nannies, nurses, gardeners, part-timers, and live out helpers?

We provide contact with all of the above and advise you on how not to fall foul of the law in HK.

Can you organise quarantine, Covid tests, health checks, helper medical insurance and so forth?

Yes, we can. Just ask the team.

What's the best way to get in touch with the HelperFirst team?

Get in touch via Whatsapp, WeChat, Signal, Messenger, Instagram, on-site messaging here, email, Facebook and smoke signals.

Smoke signals? Really?

No, silly. That was what we call an 'Easter Egg' in the Games Industry.

What about the games industry?

Before we got mad at the helper hiring industry in Hong Kong and decided to turn it upside down, we had >60 million customers in the games industry. That's where we learned how to do all this clever stuff.

Do I know enough now?

Do you? Get in touch; we will be happy to help.

Name Joana

Location Hong Kong | Aberdeen

Available From March 2023

Last online 1 month ago

Languages English

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Hi, I'm Joana!

Hello! I am Joana Acosta, 41 years old, from the Philippines.
I am Prayerfully and Active in Church Activities, Responsible, Trustworthy, Patient, Honest, Organize and Tidy, Know how to manage my Time, Active and Joyfull, Playfull with Kids, I Love Baking and still willing to learn more about cooking,baking. Open in communication.

[Admin note: Joana got a job! March 2023 but if you want to message her perhaps she will consider moving to your family when that job is completed in March 2025!]

Nationality Filipino

Religion Christianity

Gender Female

Children 3

Actively seeking work? No

Job Preferences

Preferred Location:

Hong Kong

Expected Salary:

$5,500.00 HKD

Day Off:

Sunday

Availability:

Full Time

Co-Worker:

Alone

Share Room:

Flexible

Housing Situation:

Flexible

Contract Status:

Working

Work Experience

Jun 2016 - Mar 2023

Job Summary:

Household Chores
Groceries/Marketing
Taking care of Kids-
Girl-3yrs.old to 9yrs.old
Boy-New Born to 6yrs.old

Contract Situation:

Terminated (Other reasons)

Nationality of Employer:

French

Family Members:

2 childrens, 2 adults

Performed Duties:

Care

Newborn (0 - 1)
Toddler (1 - 3)
Child (3 -12)

Cooking

Filipino
Chinese
Western
Baking

Housekeeping

General
Cleaning
Laundry
Shopping

Feb 2011 - Feb 2013

Job Summary:

Household chores
Groceries
Taking care of Kids- 5yrs.old & 11yrs.old

Contract Situation:

Contract Completed

Nationality of Employer:

American and Chinese

Family Members:

2 childrens, 2 adults

Performed Duties:

Care

Child (3 -12)

Cooking

Filipino
Chinese
Western
Baking

Housekeeping

General
Cleaning
Laundry
Shopping

Feb 2016 - Apr 2016

Job Summary:

Household Chores
Taking care of Dog

Contract Situation:

Terminated (Relocated/Financial)

Nationality of Employer:

Chinese and Japanese

Family Members:

2 adults

Performed Duties:

Care

Cooking

Filipino
Chinese
Western
Baking

Housekeeping

General
Cleaning
Laundry
Shopping
Dog Walking

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